Shipping Policy

· BBB shipping service is Canada Post regular tracked mail.
  **BBB does not ship to the USA**

· An order confirmation will be provided via email by BBB once your order is placed. You will receive another email stating "Fulfilled" ensuring your order is on its way. Please provide the correct address in writing, including postal code and PO box if necessary. BBB accepts no liability for misdirected or stolen packages.

-Orders are usually fulfilled within 5-6 business days.

-Every order has tracking to assure safe arrival.

· Shipping times to locations within Canada are dependent upon your address and ship times from the Muskoka area (as a general departure location).

· BBB provides appropriate packaging for orders shipped although accidents can happen - please contact bearbonesbalm@outlook.com with photo proof if this occurs.